Frequently Asked Questions

SHOPPING INFORMATION

If you have any changes after you placed an order, please reach out to us and one of our team will assist. Email us, start a live chat or call 01282 570700.

Seen a better price? Let us know. We will try our best the closely match the price. Please keep in mind: Item must be brand new, Identical, Price must includes VAT and total must be the same including delivery.

Our delivery team will reach out to you with the contact number provided to arrange the delivery. If your delivery has gone beyond the expected delivery date, please email us, live chat with us or contact 01282 570700

Yes, after you made the payment. Your invoice and order confirmation will be sent to your provided email. 

Simply reach out to us and one of our team member will best assist you.

PAYMENT INFORMATION

We offer 0% interest credit, visit Finance page for more information.

Allows customer to keep track of any promotion, and stock updates of the items within the “wishlist”

On an unlikely event when you received your order wrong or damaged, email us, Start live chat or call 01282 570700

We will arrange a replacements for your order.

If you wish to cancel your order under any circumstances. Reach out to us within 24 hours of order and one of our team member will assist

We currently offer delivery within the UK mainland.

Simon A.
Simon A.
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"Great sofas, Great service.. Huge range of beautiful sofas for every taste, found what i wanted. Lots of high end sofas at a lower price which is good for someone who wants superb quality without breaking the bank. Staff are very friendly and helpful."
Liam W.
Liam W.
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"Fantastic service. We have just been delivered a bed for half the price of any other retailer and the quality is 10/10. We also had a sofa from this company at the beginning of 2020 this was also a fantastic price and next day delivery. The warehouse is bigger than it looks, plenty to choose from, well worth a visit ."
Laura C.
Laura C.
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"Sofa delivered the same day I paid very happy with it couldn't ask for a better sofa or help from the staff and delivery guys definitely recommend this company"
Pippa P.
Pippa P.
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Item amazing and worth the waiting! I would suggest that if you want updates about an item to call them directly as they are incredibly busy due to Covid and find difficult to answer messages. But they are fair and true to their word. Thank you for you patience with me! I will now enjoy my sofa 🙂
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